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personal/mental health/Difficult Conversations.md
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@ -15,4 +15,8 @@ Empathy *is not easy*. In a difficult conversation, it's important to try to lea
# Crucial Conversations # Crucial Conversations
Below are my notes and thoughts from reading the book *Crucial Conversations. Below are my notes and thoughts from reading the book *Crucial Conversations.
The fundamental idea behind the book is that the "the root cause of many ... human pro" The fundamental idea behind the book is that the "the root cause of many ... human problems lies in how people behave when we disagree about high-stakes, emotional issues."
You know you're getting into a crucial conversation as opposed to a normal conversation when:
- Opinions vary, people feel differently about things
- The stakes are high, the outcome of the conversation matters