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personal/interpersonal skills/Difficult Conversations.md
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@ -100,4 +100,5 @@ Assumptions are incredibly dangerous. DOn't assume the feelings of others, and d
When you notice that your emotions are rising, don't try to stop them from happening or showing, instead, think through your emotions and try to process them. It's not easy to re-think your emotions into a more logical state of being, but it can be done.
#### Stories Create Feelings
In many instances, conflict comes from the fact that each person's story, or the way they view events, is incomplete, or warped by emotion. If you can recognize this in yourself, and in other people, you can get in the habit of trying to gain a greater understanding of each other, and figure out what's missing, what's making that friction. Telling a story can help shift the other person's emotions, and hearing a story can help us better re-evauluate our own story and emotions.