From 0ec82ffcf45323f414a5d34611ac92b4d6b8a771 Mon Sep 17 00:00:00 2001 From: zleyyij <75810274+zleyyij@users.noreply.github.com> Date: Wed, 17 Jul 2024 15:24:20 -0600 Subject: [PATCH] vault backup: 2024-07-17 15:24:20 --- personal/mental health/Difficult Conversations.md | 7 +++++-- 1 file changed, 5 insertions(+), 2 deletions(-) diff --git a/personal/mental health/Difficult Conversations.md b/personal/mental health/Difficult Conversations.md index 1c9d46b..59a3407 100644 --- a/personal/mental health/Difficult Conversations.md +++ b/personal/mental health/Difficult Conversations.md @@ -18,5 +18,8 @@ Below are my notes and thoughts from reading the book *Crucial Conversations. The fundamental idea behind the book is that the "the root cause of many ... human problems lies in how people behave when we disagree about high-stakes, emotional issues." You know you're getting into a crucial conversation as opposed to a normal conversation when: -- Opinions vary, people feel differently about things -- The stakes are high, the outcome of the conversation matters \ No newline at end of file +- Opinions vary, people feel differently about things. +- The stakes are high, the outcome of the conversation matters. +- Emotions are high, people feel strongly about the outcome. + +One important factor in problem resolution is the time that passes between when the problem emerges, and when resolution is at \ No newline at end of file